Context

A pioneer in the organic and gluten free market, their growth had been steady with a strong following and loyal customers. However, the team was burnt out, frustrated and relationships had started waning.

What we did

Elm deployed a team of sales, marketing, accounting, legal, and operational specialists who in the first 3 months:

  • Established sales strategies and targets and delivered 1:1 mentoring to support the sales team
  • Documented and systematised operations to eleminate stock outs and better control inventory
  • Introduced critical HR and People policies and procedures
  • Defined their market dominating position and 3yr strategy
  • Refreshed their branding and ramped up digital marketing
Client results
  • 440% increase in Net Profit
  • 11% increase in revenue
  • 51% increase in gross profit